Meet Max, MassTaxConnect’s New Virtual Assistant

Meet Max, the new virtual assistant on MassTaxConnect, dedicated to answering your Massachusetts tax-related questions. Next time you're on MassTaxConnect and have a question, click on Max's picture in the top right corner. Max can answer questions and point you to additional information. He's available 24/7. Visit Max today at

How Can I get a Copy of a Return I Filed?

Wondering how to get a copy of a state individual tax return you have filed in Massachusetts? First, log in to MassTaxConnect. Locate the Personal Income Tax panel and select the "Returns" hyperlink. Select the year-end date for the return period you are requesting. Select the "Request a Return Transcript" hyperlink in the upper right-hand corner. [...]

How to Check Your MA Refund

If you've already filed your MA tax return, you're probably wondering when you'll get your refund. To check on the status of your refund on the MA DOR website, you'll need your Social Security number (or ITIN), the tax year of your refund, and the refund amount.

Tips for Filing Personal Income Taxes in Massachusetts

Here are some tips for filing your MA state personal income taxes: Find out if you qualify for the earned income tax credit. The EITC is a benefit for working people with low or moderate incomes which could lower your taxes or help you get a refund. E-file if possible. 90% of MA taxpayers file electronically. [...]

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