Small Business Overview

Many small business owners in MA don't fully understand their tax responsibilities. This video will help teach small business owners about tax compliance, which may include sales and use taxes, including meals taxes, and withholding taxes for your employees. Taxes can be filed and paid through the MA DOR's web-based application once you register. You can [...]

How to Register for Paid Family and Medical Leave Contributions

This video tutorial will show you how to register for Paid Family and Medical Leave (PFML) contributions as a business that already has a MassTaxConnect account. If you do not have a MassTaxConnect account, you should first learn how to register a new business on MassTaxConnect. To begin the registration for a PFML account, select the [...]

How to Appeal a Penalty

This video tutorial will show you how to appeal a penalty on MassTaxConnect. The first step is to log in to MassTaxConnect and select the "More" tab. Select the "File an Appeal" hyperlink in the "Other Actions" panel. Read the information in the "Start Your Application" section carefully so that you can properly submit your appeal. [...]

Meet Max, MassTaxConnect’s New Virtual Assistant

Meet Max, the new virtual assistant on MassTaxConnect, dedicated to answering your Massachusetts tax-related questions. Next time you're on MassTaxConnect and have a question, click on Max's picture in the top right corner. Max can answer questions and point you to additional information. He's available 24/7. Visit Max today at mass.gov/masstaxconnect.

Applying for Emergency Paid Sick Leave Reimbursement

Beginning July 8, 2021, and until September 30, 2021, or the exhaustion of $75 million in program funds as determined by the Commonwealth, employers may apply for reimbursement of the costs of providing emergency paid sick leave. This video will walk you through the application process for reimbursement of the costs of providing emergency paid sick [...]

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